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By clicking “I Accept” and/or using the Platform, you hereby (i) acknowledge and agree that you have read, understand, and agree to be legally bound by these Terms and Conditions.
If you do not agree to any of these terms, then you are not permitted to use the Platform.
This program is not designed to and does not provide medical advice, professional diagnosis, opinion, treatment or services. Information provided by Humana and Gold Group Enterprises, Inc. dba GoMo Health (GoMo Health) is for informational and educational purposes only.
References to any entity, product, service, or source of information not related to Humana and GoMo Health should not be considered an endorsement, either direct or implied, by Humana or GoMo Health. Humana and GoMo Health do not recommend or endorse any specific products, opinions or other information that may be provided on any linked web sites.
GoMo Health respects your privacy. GoMo Health Concierge Care® is a software platform with educational content that is available via a web link in a care message via text or email. GoMo Health does not sell, trade or rent your personal information to other companies or individuals. GoMo Health uses industry-leading Secure Sockets Layer (SSL) technology to keep your personal information as secure as possible. Participant information will only be used for its intended purpose. By participating, you give GoMo Health permission to provide your contact information to Humana.
GoMo Health may use information collected through its services for research and development purposes. However, such usage will not include any personally identifiable information in such research or development. Personal information collected is stored in our secure cloud-based database, and we reserve the right to divulge information only as mandated to comply with state and federal laws.
GoMo Health aggregates the participant information voluntarily submitted from this program, to improve the program performance.
Text and E-mail
When a participant sends a text or email message with program-specific data, their mobile phone number and/or e-mail address, the full content of the message, attached files, or other information provided may be recorded. The program may use this information to determine and send appropriate information or educational content to participants. Participants may indicate their preference to stop receiving communications or opt-out at any time. (See Your Choices Regarding Your Personal Information).
No fee is charged when you utilize SMS (text) delivery for messages on the Platform. However, standard text messaging rates may apply based on your plan with your mobile phone carrier.
Information Collected Via Technology
Use and Disclosure of Information
In general, information submitted and/or shared with the program, may be used for the following purposes: to enable participant access to program services; to personalize the content received by the program; and/or to provide additional information and functionality upon request.
We may, when required, provide information to third-party service providers or affiliates who work on our behalf, to provide some of the services features necessary to help us communicate with participants. Examples of such services include sending texts or e-mails, analyzing data, processing rewards payments and providing customer service. Participant information provided to the aforementioned affiliates and third-party service providers are not to be utilized in any manner except as necessary to provide the relevant program services. If you are not willing for the program to use or disclose your collected information as identified above, you may choose to not participate in the program.
The program uses Google Analytics to analyze how visitors interact with the program web site. This service provides non-personally identifiable data including but not limited to data on where visitors came from, what actions they took on our site and where visitors went when they left our site.
The program may disclose information if it is believed in good faith that such disclosure is necessary to; (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend our rights, property, or you the participant. You hereby consent to us sharing your information under the circumstances described herein
Your Choices Regarding Your Personal Information
This program offers choices to participants regarding the collection, use and sharing of their Personal Health Information. Participants have a right at any time to opt out of the program (removed from the program database) to discontinue program contact by replying “STOP” at any time after receiving a text message. If the participant selected email for program communication, the participant will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail message. Participants may also contact GoMo Health directly in order to optout or gain access to their data, via email, at firstname.lastname@example.org.
Disclaimer and Limitation of Liability
The content provided on the platform and in any other communications from, or provided through, the platform is not intended as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment. Gold makes no representations or warranties, whether expressed or implied, with respect to the accuracy and completeness of the content as it relates to your medical history or medical records.
You acknowledge that the platform may contain bugs, errors, and other problems that could cause system failures. Consequently, the platform and the content are provided “as is” and “as available” without any warranties of any kind, including that the platform or content will operate error-free or that the platform, its servers, or the content are free of computer viruses or similar contamination or destructive features.
We disclaim all warranties, including, but not limited to, warranties of title, merchantability, non-infringement of third parties’ rights, and fitness for particular purpose and any warranties arising from a course of dealing, course of performance, or usage of trade.
In connection with any warranty, contract, or common law tort claims: (i) we shall not be liable for any incidental or consequential damages, lost profits, or damages resulting from lost data or business interruption resulting from the use or inability to access and use the platform or the content, even if we have been advised of the possibility of such damages; and (ii) any direct damages that you may suffer as a result of your use of the platform or the content shall be limited to fifty United States dollars (US$50).
Some jurisdictions do not allow the exclusion of certain warranties. Therefore, some of the above limitations on warranties in this section may not apply to you.